Health, Safety and Screening
Every Waikanae Commercial Cleaning Services cleaner is screened, police-vetted and trained before working on a client site, and every site is inspected weekly by a supervisor.
How we keep your premises safe and secure
This page sets out how our cleaners are screened and trained, how their work is supervised and recorded, how keys and alarms are handled, and what changes on a site during an illness outbreak.
Our cleaners are fully trained, insured, uniformed and police-vetted.
Police-Vetted
Police vetting is part of the screening every cleaner goes through before starting
Inspected Weekly
A supervisor physically inspects each site every week against the written scope
Documented
Checklists, attendance, communication logs and inspection reports for every site
Screening before anyone starts
Every cleaner goes through contractor screening before they work on a client site. That covers:
- Identity verification
- Reference checks
- Police vetting
- A health and safety induction
- Infection control training
- Site-specific training for each site they work on
Where a school, early childhood centre or practice has its own contractor screening or sign-in requirements, we work to those as well.
Supervision, records and access
Weekly supervisor inspection
A supervisor physically inspects each site every week against the written scope, rather than waiting for a complaint. Most of the time a site is allocated to the same cleaner, and you deal directly with our manager.
Documented cleaning records
We keep site checklists, attendance records, communication logs and quality inspection reports. If you need them for an audit or a contractor review, tell us at the site visit and they are set up from the start.
Keys, alarms and access
Cleaners and supervisors hold the keys or access cards for the premises they clean, and supervisors train cleaners on your alarm procedure before they work on site. Tell us at the site visit who to contact out of hours.
Infection control training is part of every cleaner’s induction. When a site has an illness outbreak, the cleaning changes to match.
During an illness outbreak
When there is an outbreak of illness on a site, we move to enhanced cleaning and disinfection focused on the places it spreads from:
- High-touch surfaces such as door handles, switches, rails and shared equipment
- Bathrooms and kitchens
- Shared spaces, and classrooms in schools and centres
Additional visits can be arranged as needed. What we do is aligned with public health guidance and with your own facility or outbreak plan.
Insurance and standards
The business carries $10 million of public liability cover, our cleaners are insured, and our Services Terms and Conditions commit us to following WorkSafe New Zealand guidelines.
Frequently asked questions
Are your cleaners police-vetted?
Yes. Police vetting is part of the screening every cleaner goes through before working on a client site, alongside identity verification, reference checks, a health and safety induction, infection control training and site-specific training.
What insurance do you carry?
The business carries $10 million of public liability cover, and our cleaners are insured.
How often is my site inspected?
Weekly. A supervisor physically attends and inspects the site against the written scope.
Will the same cleaner come each time?
Usually. Most of the time a site is allocated to the same cleaner, so the same person learns your building.
Who holds the keys to our building?
The cleaners and supervisors who work on your site. Supervisors train cleaners on your alarm procedure before they start.
What records do you keep?
Site checklists, attendance records, communication logs and quality inspection reports.
What happens if there is an illness outbreak at our site?
We move to enhanced cleaning and disinfection of high-touch surfaces, bathrooms, kitchens and shared spaces, and arrange additional visits as needed, in line with public health guidance and your own plan.
REQUEST A FREE SITE ASSESSMENT
Call 027 452 1788 or 04 293 5662, or email info@waikanaecleaning.co.nz.
We will walk your premises and agree a written scope, at no cost and with no obligation.